Privacy Policy.

Updated: 5.19.26

Introduction

We care about your privacy online. This Privacy Policy explains how Bettermeant LLC (“Bettermeant,” “we,” “us,” or “our”) collects, uses, processes, stores, discloses, and safeguards personal information when you visit bettermeant.co, use our website, interact with us online, or participate in services that display or link to this Privacy Policy.

This Privacy Policy applies to our website, bettermeant.co, and any sites, products, or services that display or link to this Privacy Policy (collectively, the “Website” or “Services”). By using the Website or Services, you acknowledge that you have read and understand this Privacy Policy.

This Privacy Policy does not apply to any website, offering, product, or service of a third party, even if it links to our Website or integrates with our Services. Please review the applicable privacy policies of third parties before providing information to them.

Separate Agreements

Some Bettermeant services, including coaching engagements, consulting projects, workshops, assessments, memberships, digital products, custom tools, facilitation, leadership development programs, and enterprise services, may be governed by a separate proposal, statement of work, order form, invoice, checkout terms, client agreement, coaching agreement, confidentiality agreement, data processing agreement, or other written agreement. If there is a conflict between this Privacy Policy and a separate written agreement signed or accepted by the applicable parties, the separate written agreement will control for that specific service.

No Use by Children

Our Website and Services are not intended for children under 13 years of age. If you are under 13, you may not use or provide information through the Website. If you are located in the European Union or another jurisdiction where a higher minimum age applies, you must meet that higher age requirement, including being at least 16 where required by applicable law.

If you are under 18, a parent or legal guardian must agree to the applicable Terms of Use and any applicable service terms on your behalf. If we learn that we have received personal information from a child without valid parental or guardian consent where required, we will delete that information. If you believe we may have information from or about a child, please contact us at info@bettermeant.co.

Personal Information We Collect and Use

We collect information from you when you visit the Website, contact us, make a purchase, schedule a call, participate in coaching, consulting, workshops, assessments, programs, surveys, or events, interact with us on social media, or otherwise communicate with us.

The types of information we may collect include:

·        Personal Data: Information that can identify you, such as your name, mailing address, email address, telephone number, business contact information, job title, organization, demographic information you choose to provide, account information, or other identifiers.

·        Derivative Data: Information automatically collected when you access the Website, such as IP address, browser type, device type, operating system, dates and times of access, pages viewed, referring URLs, and similar usage information.

·        Financial Data: Payment-related information needed to process purchases, invoices, refunds, or transactions. We generally store limited financial data. Most financial data is processed by third-party payment processors, accounting platforms, or financial service providers we use to support transactions.

·        Social Media and Online Interaction Data: Information you choose to make available through social media platforms or online interactions with Bettermeant, such as your name, username, profile information, public comments, messages, tags, posts, or engagement with our content.

·        Device and Location-Related Data: Information about the device or browser used to access the Website, and general location information inferred from IP address or voluntarily provided by you. We do not intentionally collect precise geolocation unless specifically disclosed or enabled through a tool you choose to use.

·        Survey, Feedback, and Event Data: Information you voluntarily provide through surveys, forms, feedback requests, events, workshops, programs, or similar interactions.

·        Coaching, Consulting, and Assessment Information: Professional, behavioral, leadership, organizational, communication, personal development, assessment, workshop, or participant-related information you voluntarily provide in connection with our Services.

·        AI-Assisted Tools and Services Data: Information that may be processed through AI, automation, analytics, transcription, summarization, note-taking, scheduling, customer support, or other digital tools we use to support and improve our Services.

Unless expressly stated otherwise, our Services are not intended to collect or process protected health information (“PHI”), medical records, or mental health treatment records as defined under applicable law. Users should avoid submitting sensitive, confidential, medical, legal, or legally protected information through open text fields, forms, chat features, or communication channels unless specifically requested by Bettermeant as necessary for service delivery or governed by a separate written agreement.

AI-Assisted Tools and Services

We may use artificial intelligence (“AI”), automation tools, analytics platforms, transcription tools, summarization tools, note-taking tools, and machine learning-enabled technologies to support and improve our services, communications, assessments, operations, marketing, scheduling, customer support, content development, and user experience.

Information you voluntarily provide to us may be processed through secure third-party AI-enabled platforms and software providers acting on our behalf. These tools are intended to support, not replace, human judgment, professional discretion, or individualized decision-making. We do not use AI systems to make solely automated decisions that produce legal or similarly significant effects regarding individuals.

You are responsible for reviewing and validating any recommendations, summaries, outputs, tools, or materials before relying on them. We handle information processed through AI-assisted tools consistent with this Privacy Policy, our Terms of Use, and any applicable separate written agreement.

Cookies and Similar Technologies

Bettermeant does not currently use cookies for advertising, retargeting, embedded videos, scheduling tools, or social media integrations. However, our Website may use limited cookies or similar technologies that are necessary to operate the Website, maintain security, remember basic preferences, understand Website performance, and analyze general visitor activity.

For example, we may use Squarespace analytics and/or Google Analytics to understand general Website activity, such as pages visited, traffic sources, approximate location, device type, browser type, and similar usage information. These tools may use cookies, pixels, tags, or similar technologies to collect and process usage information. We use this information to understand and improve our Website and services.

You can control cookies through your browser settings. You may be able to block, delete, or disable cookies, but some parts of the Website may not function properly if cookies are disabled. We may update our cookie practices and disclosures from time to time as our Website, technology providers, or marketing tools change.

We may update our cookie disclosures from time to time as our Website, technology providers, or marketing tools change.

How We Use Your Information

We use personal information to operate our Website, provide and improve our Services, fulfill our obligations, communicate with you, process transactions, support client and participant experiences, maintain business records, protect Bettermeant and others, and comply with applicable law.

Specifically, we may use information to:

·        Provide, administer, and improve the Website and Services;

·        Create and administer accounts, if applicable;

·        Deliver products, services, workshops, coaching, consulting, assessments, digital resources, or other offerings;

·        Process payments, invoices, refunds, and transactions;

·        Correspond with you about scheduling, services, inquiries, programs, updates, or support;

·        Send newsletters, updates, marketing communications, and information about offerings that may interest you, where permitted by law;

·        Interact with you through social media or online platforms;

·        Request feedback, conduct surveys, and improve client or participant experience;

·        Analyze trends, traffic, usage, and Website performance;

·        Compile aggregated or anonymized statistical data for our own use or for third-party service providers acting on our behalf;

·        Prevent fraud, misuse, security incidents, or unlawful activity;

·        Resolve disputes, enforce agreements, and protect our legal rights;

·        Comply with legal obligations, respond to lawful requests, and assist law enforcement where required or appropriate;

·        Support coaching, consulting, workshop, assessment, leadership development, and organizational service delivery; and

·        Carry out any other purpose disclosed to you or reasonably related to the purpose for which you provided the information.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, including to provide services, comply with legal obligations, resolve disputes, enforce agreements, maintain business records, and support legitimate business operations.

Retention periods may vary depending on the type of information, the nature of the relationship, applicable legal requirements, and operational needs. When personal information is no longer reasonably necessary, we will securely delete, anonymize, or otherwise dispose of such information in accordance with applicable law and internal retention practices.

How and Why We Disclose Information

We may disclose information to third parties when reasonably necessary to operate our Website, provide our Services, support legitimate business purposes, comply with law, protect our rights, or as otherwise described in this Privacy Policy.

We may disclose information to:

·        Service Providers and Processors: Third parties who assist with payment processing, hosting, scheduling, video conferencing, email delivery, customer service, cloud storage, CRM systems, analytics, assessments, communications, operations, legal services, accounting, security, and related business functions.

·        Legal, Safety, and Compliance Recipients: Courts, regulators, government authorities, law enforcement, legal advisors, insurers, or other parties when disclosure is required by law, legal process, or reasonably necessary to protect rights, property, safety, or security.

·        Business and Operational Recipients: Advisors, consultants, contractors, vendors, or other providers who help us operate, improve, protect, or support Bettermeant and the Services.

·        Advertising and Analytics Providers, If Applicable: Providers that help us understand Website usage, evaluate marketing performance, or deliver and measure advertising, subject to applicable law and cookie preferences.

·        Business Transfer Recipients: A successor, purchaser, or other party in connection with a merger, acquisition, restructuring, sale of assets, financing, bankruptcy, or similar business transaction.

·        Other Parties with Consent or Direction: Other parties when you direct us to share information or give us permission to do so.

We do not intend to publicly disclose confidential coaching, consulting, assessment, workshop, organizational, participant-related, or client information except as permitted by a separate written agreement, consent, release, or applicable law.

Third-Party Services and Links

The Website and Services may contain links to, integrations with, or access to third-party websites, platforms, payment processors, scheduling tools, video platforms, analytics tools, social media platforms, assessment platforms, communication tools, shipping carriers, or other services that we do not own or control. We are not responsible for the content, policies, security, availability, actions, or practices of any third party. Your use of third-party services may be governed by that third party’s own terms and privacy policy.

SMS Communications, If Applicable

If you consent to receive text messages from Bettermeant, we may use your phone number to send scheduling, service-related, transactional, marketing, or other communications consistent with your consent and applicable law. Consent to receive SMS messages is not a condition of purchase or service participation. Message frequency may vary, and standard message and data rates may apply based on your mobile carrier and plan.

You may opt out as described in the applicable message, including by replying STOP where supported, or by contacting us at info@bettermeant.co. If we use SMS for marketing, abandoned checkout reminders, order updates, or similar automated messaging, we will do so consistent with the consent you provided and applicable law.

Interactions, Recordings, and Group Settings

If you participate in virtual meetings, workshops, coaching sessions, trainings, webinars, group programs, online communities, or other interactions hosted or facilitated by Bettermeant, other participants may have access to information you choose to share, such as your name, image, likeness, voice, comments, questions, participation history, or other information you disclose.

Portions of these interactions may be recorded, transcribed, summarized, or stored for operational, training, quality assurance, internal business, educational, or service delivery purposes, unless otherwise stated in a separate written agreement or notice. We use reasonable care in handling recordings and participant information, but you should avoid sharing confidential, sensitive, or third-party information unless you are authorized to do so.

User-Generated Content, Reviews, Testimonials, and Public Content

If you submit comments, reviews, testimonials, feedback, survey responses, posts, messages, images, video, audio, documents, or other user-generated content through the Website, social media, forms, programs, Services, or other interactions with Bettermeant, that content may be visible to others depending on where and how you submit it.

You retain ownership of content you submit. By submitting content to Bettermeant, you represent that you have the right to share it and that it does not violate any law or the rights of any other person or entity, including intellectual property, privacy, publicity, confidentiality, or contractual rights.

We may use, reproduce, store, display, distribute, edit, summarize, publish, and create derivative works from publicly submitted content, reviews, testimonials, feedback, social media posts, comments, survey responses, or other content intended for public or promotional use for Bettermeant’s business, educational, marketing, advertising, social media, promotional, internal, and other lawful business purposes, without compensation to you, unless we have agreed otherwise in writing.

This section is intended to let Bettermeant use public comments, reviews, testimonials, posts, and similar content in reasonable business and promotional ways. It does not give Bettermeant the right to publicly disclose confidential coaching, consulting, organizational, assessment, workshop, participant-related, or client information except as permitted by a separate written agreement, consent, release, or applicable law.

We may remove, edit, refuse, or disable access to user-generated content at any time if we believe it violates this Privacy Policy, our Terms of Use, applicable law, another person’s rights, confidentiality obligations, or creates risk for Bettermeant or others.

Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction. These measures may include secure third-party service providers, encryption technologies, restricted access controls, authentication procedures, and internal operational safeguards.

However, no method of electronic transmission, storage, or processing is completely secure, and we cannot guarantee absolute security of your information. By using our Website and Services, you acknowledge and accept these inherent risks.

International Users and EEA/GDPR Rights

Bettermeant is operated in the United States. If you are located outside the United States, including in the European Economic Area, United Kingdom, or Switzerland, please be aware that information you provide may be transferred to, stored in, and processed in the United States and other countries where our service providers operate. Data protection laws in those countries may differ from those in your jurisdiction.

Where personal information is transferred internationally, we take reasonable steps designed to ensure appropriate safeguards are in place consistent with applicable privacy and data protection laws. By using our Website or Services or providing your information, you acknowledge that your information may be transferred, stored, and processed outside your jurisdiction, including in the United States.

If you are covered by the General Data Protection Regulation or similar privacy laws, you may have rights depending on your location and the circumstances, including the right to:

·        Receive transparent information about how we process your personal information;

·        Access personal information we hold about you;

·        Correct inaccurate or incomplete information;

·        Request deletion of personal information in certain circumstances;

·        Restrict or object to certain processing;

·        Object to direct marketing;

·        Receive personal information you provided in a structured, commonly used, machine-readable format in certain circumstances;

·        Withdraw consent where processing is based on consent; and

·        Lodge a complaint with a data protection authority where applicable.

To exercise applicable rights, please contact us at info@bettermeant.co. We may need information to verify your identity and process your request.

U.S. State Privacy Rights

Residents of certain U.S. states, including California, Colorado, Connecticut, Virginia, Utah, Oregon, Texas, and others with applicable privacy laws, may have additional rights regarding their personal information. These rights depend on your state of residence, the law that applies, and whether Bettermeant is subject to that law.

Depending on applicable law, these rights may include:

·        The right to know or access personal information we collect, use, disclose, or process;

·        The right to request deletion of personal information;

·        The right to correct inaccurate personal information;

·        The right to opt out of targeted advertising, profiling, sale, sharing, or certain data-sharing activities;

·        The right to data portability; and

·        The right to non-discrimination for exercising privacy rights.

We will process verified privacy rights requests in accordance with applicable law. To exercise any applicable privacy rights, please contact us at info@bettermeant.co or 515 NW Saltzman Rd #754, Portland, OR 97229.

California Privacy Rights

The California Consumer Privacy Act, as amended by the California Privacy Rights Act (the “CCPA”), provides California residents with certain rights regarding their personal information. The CCPA applies to certain businesses that meet statutory thresholds. If the CCPA applies to Bettermeant or to your interaction with us, this section describes your rights and our practices.

As defined by the CCPA, we may collect or have collected the following categories of personal information:

·        Identifiers, such as name, email address, postal address, phone number, IP address, or similar identifiers;

·        Personal information categories listed in the California Customer Records statute, such as name, contact information, employment information, and payment-related information;

·        Commercial information, such as transaction information, purchase history, services requested, and payment information;

·        Internet or other electronic network activity information, such as browsing history, search history, interactions with the Website, and online behavior;

·        Professional or employment-related information, such as job title, organization, business contact information, leadership role, or professional background you provide;

·        Inferences, such as preferences or interests inferred from interactions with the Website or Services; and

·        Sensitive personal information only where voluntarily provided, necessary for service delivery, or otherwise described in this Privacy Policy, and not for purposes of inferring characteristics except as permitted by law.

We use and disclose these categories of personal information for the business and commercial purposes described in this Privacy Policy, including providing services, processing transactions, communicating with you, improving our Website and Services, marketing where permitted, protecting security, and complying with law.

We do not sell personal information for money. However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly enough to include certain advertising, analytics, or marketing technology activities. If applicable law treats our use of certain cookies, pixels, analytics tools, or advertising technologies as a sale, sharing, or targeted advertising, you may have the right to opt out of those activities.

If you are a California resident and the CCPA applies, you may have the right to know, access, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and not be discriminated against for exercising your rights. To exercise applicable rights, contact us at info@bettermeant.co or 515 NW Saltzman Rd #754, Portland, OR 97229. We may need to verify your identity before fulfilling a request. You may also designate an authorized agent where permitted by law.

Nevada Privacy Rights

Nevada residents may have the right to opt out of the sale of certain covered information to third parties who will sell or license that information. If you are a Nevada resident and would like to make such a request, please contact us at info@bettermeant.co.

Do Not Track and Global Privacy Controls

Some browsers or tools allow you to send “Do Not Track” or similar signals. Because there is no uniform industry standard for responding to Do Not Track signals, we do not currently respond to all such signals. Where required by applicable law, we will honor legally recognized opt-out preference signals, such as Global Privacy Control, for applicable opt-out rights.

Privacy Concerns, Requests, and Complaints

You can contact info@bettermeant.co with questions, concerns, or requests about this Privacy Policy or your personal information. Please provide enough information for us to understand and respond to your request. We may need to verify your identity before processing certain requests.

Legal Disclosures of Personal Information

We may process, store, and disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal process, protect and defend our rights or property, enforce agreements, prevent fraud or security issues, or protect the safety of the public, users of the Website, Bettermeant, or others.

We comply with the Digital Millennium Copyright Act of 1998 and, as part of that compliance process, may be required to disclose information related to a copyright complaint or counter-notice.

Severability

If any part of this Privacy Policy is deemed unlawful or unenforceable, all other provisions will remain in full force and effect.

Law and Jurisdiction

This Privacy Policy is governed by the laws of the State of Oregon, without regard to conflict-of-law principles, except to the extent applicable privacy laws provide otherwise. Any dispute arising out of or related to this Privacy Policy will be handled consistent with the dispute resolution, governing law, and venue provisions in our Terms of Use, unless applicable law requires otherwise.

Privacy Policy Modifications and Updates

We may update this Privacy Policy from time to time. Changes are effective when posted on this page unless a different effective date is stated. Where required by law or where changes are material, we may provide additional notice, such as by email, website notice, or another reasonable method. You are advised to review this Privacy Policy periodically for changes.

How to Contact Us

If you have any questions about this Privacy Policy, please contact us at info@bettermeant.co or 515 NW Saltzman Rd #754, Portland, OR 97229.