Bettermeant Coaching Participation Agreement

Last Updated: 05/19/2026

This Coaching Participation Agreement (the "Agreement") is entered into by and between Bettermeant LLC ("Bettermeant," "Coach," "we," "us," or "our") and the individual purchasing, enrolling in, or participating in coaching services ("Client," "you," or "your").

This Agreement applies only to individual coaching services and assessment-related services purchased by individuals through Bettermeant’s website, Stripe checkout page, invoice, or other payment method approved by Bettermeant. Workshops, trainings, enterprise services, consulting projects, group programs, and products may be governed by a separate master services agreement, statement of work, proposal, order form, participation terms, or other written agreement.

By purchasing coaching services, enrolling through Stripe, clicking to accept this Agreement, submitting payment, scheduling a coaching session, or participating in coaching, you acknowledge that you have read, understand, and agree to this Agreement.

1. Description of Coaching

Coaching is a partnership, meaning an alliance and not a legal business partnership, between Bettermeant and the Client in a thought-provoking and creative process that supports the Client in clarifying goals, increasing self-awareness, exploring leadership and behavioral patterns, and developing strategies for personal, professional, leadership, or business growth.

Coaching may include reflection, questions, feedback, tools, exercises, leadership development conversations, discussion of work and interpersonal dynamics, values clarification, behavioral observations, goal setting, accountability, and support with implementation. Coaching is designed to support the Client’s growth and decision-making, but the Client remains solely responsible for all decisions, actions, results, relationships, employment matters, business operations, and implementation.

2. Scope of Services

Bettermeant agrees to provide individual coaching services and assessment-related services as described on the applicable checkout page, invoice, proposal, written communication, or scheduling confirmation (the "Order Terms"). Coaching may occur by video, phone, or another mutually agreed method.

Unless otherwise stated, coaching services do not include workshops, trainings, consulting projects, legal review, HR advisory services, financial planning, tax advice, accounting services, crisis services, therapy, mental health treatment, medical care, or emergency support.

Brief email, text, or phone support between scheduled sessions may be provided at Bettermeant’s discretion and subject to Coach availability. Between-session support is intended for brief inquiries and accountability only. Requests requiring substantial review, analysis, preparation, writing, document review, or more than 15 minutes of Coach time may be treated as a coaching session, billed separately, deferred to a scheduled session, or declined at Bettermeant’s discretion.

3. Coaching Is Not Therapy, Medical Care, Legal Advice, Financial Advice, HR Legal Advice, or Crisis Support

You acknowledge and agree that Bettermeant provides coaching, leadership development, assessments, educational tools, and related services for informational, developmental, and educational purposes only.

Coaching is not therapy, psychotherapy, counseling, psychoanalysis, mental health treatment, substance abuse treatment, medical care, legal advice, tax advice, accounting services, financial advice, investment advice, HR legal advice, employment law advice, crisis intervention, or any other licensed professional service. Bettermeant does not diagnose, treat, or cure mental health conditions, medical conditions, legal issues, financial issues, tax issues, employment law issues, or workplace compliance matters.

If you require therapeutic, medical, legal, tax, accounting, financial, HR legal, employment law, crisis, or other licensed professional support, you are solely responsible for seeking assistance from an appropriately licensed professional. If you are currently under the care of a mental health professional, medical provider, attorney, accountant, financial advisor, HR/legal professional, or other professional, you are encouraged to inform that provider about the nature and extent of your coaching relationship if relevant.

Bettermeant is not an emergency or crisis service. If you are experiencing a medical emergency, mental health crisis, thoughts of self-harm, thoughts of harming others, or any immediate safety concern, call 911, call or text 988 in the United States, go to the nearest emergency room, or contact an appropriate crisis or emergency service immediately. Do not use coaching sessions, email, text messages, forms, or other communications with Bettermeant for emergency or crisis support.

4. Assessments and Self-Reflection Tools

As part of coaching, Bettermeant may provide, recommend, interpret, or discuss assessments, questionnaires, inventories, surveys, self-reflection tools, leadership tools, values exercises, personality-related tools, Enneagram-related tools, strengths-related tools, or other developmental resources (collectively, "Assessments").

Assessments are used for educational, coaching, leadership development, and self-reflection purposes only. Assessments are not clinical, medical, psychological, psychiatric, legal, employment, hiring, promotion, compensation, fitness-for-duty, or diagnostic tools unless explicitly stated in a separate written agreement with a properly licensed professional or authorized provider.

Assessment results may be imperfect, incomplete, subjective, or influenced by the information you provide, the context in which you complete the assessment, and your own interpretation. You are responsible for deciding how to use any Assessment results, feedback, or insights. Bettermeant does not guarantee the accuracy, completeness, validity, reliability, or outcome of any Assessment, tool, interpretation, or recommendation.

If a third-party assessment platform or provider is used, your use of that assessment may also be subject to the third party’s terms, privacy policy, scoring rules, and intellectual property rights.

5. Client Responsibilities

You are solely responsible for creating and implementing your own physical, mental, emotional, professional, financial, relational, business, and organizational well-being, decisions, choices, actions, and results.

You agree to participate in coaching honestly and respectfully, communicate openly, be willing to receive feedback and support, make time and energy available for the coaching process, and raise questions, concerns, or boundary issues in a timely manner.

You are responsible for determining whether coaching is appropriate for you, whether to follow or reject any insight, suggestion, question, tool, exercise, or strategy discussed in coaching, and whether to consult a licensed professional before making decisions that may affect your health, safety, legal rights, employment, finances, taxes, business, team, or relationships.

6. Coach-Client Relationship and Ethical Standards

Bettermeant strives to provide coaching consistent with professional coaching ethics, including principles reflected in the International Coaching Federation Code of Ethics where applicable. The ICF Code of Ethics emphasizes explaining the nature of coaching, roles, responsibilities, confidentiality, financial arrangements, and other aspects of the engagement before coaching begins.

The Coach-Client relationship is a professional coaching relationship. It is not a legal partnership, employment relationship, fiduciary relationship, medical relationship, therapist-client relationship, attorney-client relationship, financial advisor relationship, accountant-client relationship, or HR/legal advisory relationship.

Bettermeant may assign, change, or substitute coaches when appropriate due to availability, fit, conflicts, scope, scheduling, or business needs. Bettermeant will use reasonable efforts to support continuity and fit when making any change.

7. Scheduling, Fees, Subscription, and Payment

The number, frequency, duration, pricing, and format of coaching sessions will be described in the applicable Order Terms. If you enroll in a subscription plan, you authorize Bettermeant or its payment processor, including Stripe, to charge your selected payment method on a recurring basis according to the applicable subscription terms until the subscription is canceled or terminated.

The first subscription fee or initial payment must be paid before coaching begins unless otherwise agreed in writing. Subsequent subscription payments or session fees will be charged or invoiced according to the applicable Order Terms. You agree to keep your payment information current and authorize Bettermeant to collect amounts owed through its payment processor.

Unless otherwise stated in writing, all fees are non-refundable due to the nature of coaching services, reserved time, preparation, and access to Bettermeant resources. You remain responsible for all fees incurred through the effective date of cancellation or termination.

8. Cancellation, Rescheduling, and Missed Sessions

You are responsible for scheduling and attending coaching sessions. If you need to cancel or reschedule a session, you must provide at least 24 hours’ notice unless otherwise agreed in writing.

Bettermeant may bill for, count, or forfeit any session that is missed, canceled, or rescheduled with less than 24 hours’ notice. Bettermeant may, but is not required to, attempt in good faith to reschedule a missed session.

If the Coach needs to cancel or reschedule, Bettermeant will make reasonable efforts to provide notice and reschedule the session.

9. Termination and Cancellation of Subscription

Either you or Bettermeant may terminate the coaching relationship or cancel a coaching subscription with 30 days’ written notice unless the applicable Order Terms provide otherwise. Termination notices should be emailed to support@bettermeant.co unless Bettermeant provides another cancellation method.

You agree to pay for all coaching services, subscription periods, sessions, and other amounts incurred through the effective date of cancellation or termination. If you cancel during a billing period, you may remain responsible for that billing period unless the applicable Order Terms state otherwise.

Bettermeant may suspend or terminate coaching services immediately if you fail to pay amounts owed, misuse the services, violate this Agreement, engage in abusive or unsafe conduct, create a conflict or risk that Bettermeant cannot reasonably manage, or if Bettermeant determines that coaching is no longer appropriate or sustainable.

10. Confidentiality

Bettermeant values confidentiality and agrees not to disclose information shared by the Client in coaching without the Client’s consent, except as described in this Agreement, permitted by the Client, required by law, necessary to protect safety, necessary to operate the coaching relationship, or otherwise permitted by an applicable written agreement.

The Coach-Client relationship is not a legally privileged relationship like attorney-client privilege or certain medical or therapy relationships. Communications with Bettermeant are not protected by a legally recognized privilege unless applicable law independently provides otherwise.

Confidential information does not include information that: (a) was known to Bettermeant before being provided by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained from a third party without breach of an obligation to the Client; (d) is independently developed by Bettermeant without use of or reference to the Client’s confidential information; (e) is required to be disclosed by law, subpoena, court order, or legal process; (f) relates to imminent or likely risk of danger or harm to the Client or others; or (g) involves illegal activity.

Because Bettermeant may use multiple coaches or internal support personnel, information may be shared within Bettermeant on a need-to-know basis for coaching quality, continuity, supervision, scheduling, billing, operations, client support, or to advance coaching outcomes. Bettermeant will use reasonable care to keep coaching information separate and protected.

You are responsible for not sharing confidential, privileged, sensitive, or third-party information unless you have authority to share it and are comfortable discussing it in coaching. You agree to raise confidentiality questions or concerns with Bettermeant in a timely manner.

11. Records, Privacy, AI-Assisted Tools, and Communications

Bettermeant may create, receive, store, summarize, or process coaching notes, assessment information, communications, scheduling information, payment information, and related records as reasonably necessary to provide, maintain, improve, support, secure, administer, and evaluate coaching services, subject to Bettermeant’s Privacy Policy and applicable written agreements.

Bettermeant may use secure third-party platforms and service providers for scheduling, payment processing, communications, video meetings, file storage, assessments, transcription, summarization, note-taking, customer relationship management, and business operations. These providers may process information on Bettermeant’s behalf.

Portions of coaching sessions, communications, or assessment-related interactions may be recorded, transcribed, summarized, or stored only with notice, consent, or as otherwise permitted by an applicable written agreement, law, or platform setting. Bettermeant may use artificial intelligence or automation tools to support scheduling, communications, note-taking, summarization, assessment support, customer experience, internal operations, or service delivery. AI-assisted tools are intended to support, not replace, human judgment. You should not submit medical, mental health treatment, legal, financial, tax, HR legal, or other highly sensitive information unless specifically requested and appropriate for the coaching relationship.

12. Conflicts of Interest and Multiple Relationships

Bettermeant is committed to ethical and objective coaching. Coaches are expected to disclose personal, professional, financial, organizational, or other relationships that could reasonably create an actual or potential conflict of interest in the coaching relationship.

If a conflict or potential conflict is identified, Bettermeant may discuss the issue with you, adjust the coaching relationship, assign a different coach, limit information sharing, suspend services, or terminate the coaching relationship. You agree to promptly raise any conflict-of-interest concerns with Bettermeant.

13. Intellectual Property and Use of Materials

Bettermeant owns or licenses its coaching materials, frameworks, worksheets, assessments, tools, exercises, documents, templates, recordings, digital resources, processes, trademarks, and other intellectual property. Bettermeant grants you a limited, non-exclusive, non-transferable license to use materials provided to you solely for your own personal or professional development during the coaching engagement.

You may not copy, reproduce, distribute, sell, record, teach, publish, post, modify, create derivative works from, or use Bettermeant materials for commercial purposes, training others, or creating competing services without Bettermeant’s prior written consent.

You retain ownership of materials you provide to Bettermeant. You grant Bettermeant a limited, non-exclusive right to use such materials solely as reasonably necessary to provide, maintain, improve, support, secure, and administer coaching services, unless a separate written agreement provides otherwise.

14. No Guaranteed Results

Bettermeant does not guarantee any specific personal, professional, financial, operational, cultural, leadership, employment, promotion, revenue, profitability, fundraising, business, team, relational, emotional, or organizational outcome.

Results depend on many factors outside Bettermeant’s control, including your decisions, implementation, organizational context, market conditions, team dynamics, leadership behavior, communication patterns, outside professional support, and follow-through. Testimonials, examples, tools, assessments, and client stories are illustrative only and do not guarantee that you will experience the same or similar results.

15. Disclaimer of Warranties

Except as expressly provided in this Agreement, Bettermeant makes no guarantees, representations, or warranties of any kind or nature, express or implied, regarding coaching services, assessment services, tools, materials, or outcomes. Coaching services and related materials are provided "as is" and "as available" to the fullest extent permitted by law.

Bettermeant disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, uninterrupted operation, or suitability for any particular outcome.

16. Limitation of Liability

To the fullest extent permitted by law, Bettermeant LLC, including its owners, members, employees, contractors, coaches, consultants, representatives, affiliates, and agents, will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages, including lost profits, lost revenue, loss of data, business interruption, reputational harm, emotional distress, loss of goodwill, employment consequences, business consequences, or costs of substitute services, arising out of or related to this Agreement, coaching services, assessments, tools, communications, or related materials, even if Bettermeant has been advised of the possibility of such damages.

To the fullest extent permitted by law, Bettermeant’s total liability for any claim arising out of or related to this Agreement, coaching services, assessments, tools, communications, or related materials will not exceed the actual amount paid by you to Bettermeant for the specific coaching services or assessment-related services giving rise to the claim.

If no amount was paid by you to Bettermeant for the specific services giving rise to the claim, Bettermeant will have no monetary liability to you to the fullest extent permitted by law. These limitations apply to all claims, whether based in contract, warranty, tort, negligence, strict liability, statute, or any other legal theory. Some jurisdictions do not allow certain exclusions or limitations of liability, so some of the above limitations may not apply to you. In those jurisdictions, Bettermeant’s liability will be limited to the maximum extent permitted by law.

17. Indemnification

You agree to defend, indemnify, and hold harmless Bettermeant LLC, including its owners, members, employees, contractors, coaches, consultants, representatives, affiliates, and agents, from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees and costs, arising out of or related to: (a) your breach of this Agreement; (b) your misuse of coaching services, assessments, tools, or materials; (c) your violation of applicable law; (d) your infringement or alleged infringement of any intellectual property, privacy, confidentiality, employment, contractual, or other rights of another person or entity; or (e) any content, information, materials, or data you submit, transmit, upload, or share with Bettermeant.

Bettermeant reserves the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with Bettermeant in defending such claims. You may not settle any claim without Bettermeant’s prior written consent.

18. Dispute Resolution, Governing Law, and Venue

If a dispute arises out of or relates to this Agreement or the coaching relationship, the parties agree to first attempt to resolve the matter through good-faith discussion. If the dispute cannot be resolved informally, the parties agree to attempt mediation in good faith for up to 30 days after written notice of the dispute, unless emergency injunctive relief, collection activity, or another exception applies.

This Agreement is governed by and construed in accordance with the laws of the State of Oregon, without regard to conflict-of-law principles. Except for matters subject to mediation, arbitration, collection activity, small claims court, or another dispute process required by an applicable written agreement or Bettermeant’s website Terms of Use, the parties agree to the exclusive jurisdiction and venue of the state and federal courts located in Oregon.

In the event of legal action, the prevailing party may be entitled to recover reasonable attorneys’ fees and court costs to the extent permitted by law.

19. Relationship to Website Terms and Privacy Policy

Your use of Bettermeant’s website, Stripe checkout pages, digital resources, and online services is also subject to Bettermeant’s Terms of Use and Privacy Policy, as updated from time to time. If there is a conflict between this Agreement and Bettermeant’s website Terms of Use or Privacy Policy, this Agreement will control with respect to the individual coaching services covered by this Agreement, unless another separate written agreement expressly states otherwise.

20. Entire Agreement; Changes

This Agreement, together with any applicable Order Terms and any policies incorporated by reference, reflects the entire agreement between Bettermeant and the Client with respect to the individual coaching services covered by this Agreement and supersedes prior written and oral representations regarding those services.

This Agreement may be updated from time to time. For services purchased through the website or Stripe, the version in effect at the time of purchase or renewal applies unless Bettermeant provides notice that updated terms apply to future services, renewals, or continued participation. Any amendment specific to an individual Client must be in writing and accepted by both Bettermeant and the Client.

21. Severability; Waiver; Assignment; Binding Effect

If any provision of this Agreement is held invalid or unenforceable, the remaining provisions will continue in full force and effect. If a court or other decision-maker determines that a provision is invalid or unenforceable but could be valid or enforceable if limited, the provision will be deemed modified and enforced to the maximum extent permitted by law.

Failure by either party to enforce any provision of this Agreement will not be construed as a waiver of that party’s right to enforce that provision or any other provision later.

You may not assign this Agreement without Bettermeant’s prior written consent. Bettermeant may assign this Agreement in connection with a business transfer, change in ownership, merger, acquisition, reorganization, legal requirement, or transfer of services. This Agreement is binding on the parties and their respective successors and permitted assigns.

22. Contact Information

Questions, cancellation notices, or concerns about this Agreement or coaching services should be sent to support@bettermeant.co, unless Bettermeant provides a different contact method in writing.

23. Acknowledgment

By clicking to accept this Agreement, submitting payment, purchasing coaching services, enrolling in a subscription, scheduling a coaching session, or participating in coaching, you acknowledge that you have read, understand, and agree to this Agreement.